Shipping policy

PROCESSING TIME

Our product is downloadable. Once processes your order, you will receive an email in box with a link to download your product.

 

SHIPPING DELAYS

We do not hold responsibility for any delays in shipping caused by circumstances beyond our control, such as natural disasters, customs delays, or carrier-related issues. Additionally, we do not offer refunds or store credit for late delivery of orders.

 

HOLIDAY SEASON DELIVERY

During peak seasons like Christmas/New Year, please expect potential delays of 3-7 business days in the delivery process due to increased logistical constraints and carrier backlogs. We regret any inconvenience caused by these delays and apologize sincerely.

 

ORDER TRACKING

Upon shipment, you will receive a tracking number via email to monitor your order's progress.

 

SHIPPING ADDRESS

Please ensure the accuracy of your shipping address. We are not liable for items shipped to an incorrect address provided by the customer.

Anton Wöber-Straße 24
3550 Langenlois
Austria

For any shipping-related inquiries or assistance, please contact our support team at Contact@thecrisiscronuszen.com.